Solution examples

The kind of system Cinza Tech builds

These are representative examples of software, automation, and integration combinations applied to real operations — not case studies of specific clients.

Enterprise management system

SalesInventoryFinanceReports

Problem: Operations relying on multiple disconnected spreadsheets to track sales, inventory, and finance, with conflicting information across departments.
Solution: A single system with integrated sales, inventory, and finance modules, user-based permissions, and a centralized history.
Expected result: One single source of truth for the operation, with reports generated automatically instead of assembled by hand.

Sales automation

Lead receivedQualificationCRMSales rep notification

Problem: Leads arrive through multiple channels and are logged manually, delaying first contact and losing opportunities.
Solution: An automated flow captures the lead as soon as it arrives, logs it in the CRM, qualifies it against defined criteria, and notifies the responsible sales rep.
Expected result: Faster response times and no leads lost to manual-logging failures.

B2B portal

CompanyClients/partnersOrdersDashboard

Problem: Partners and resellers rely on email and phone calls to check prices and place orders, causing delays and data-entry errors.
Solution: A dedicated portal where partners browse the catalog and pricing, place orders directly, and track delivery status, integrated with the management system.
Expected result: Orders flow directly into the system with no manual re-entry, giving both the company and the partner full visibility.

Intelligent customer support

WhatsAppAISystemTeam

Problem: Support team overloaded with repetitive questions, leaving no time for cases that truly require human judgment.
Solution: An AI assistant connected to WhatsApp answers frequently asked questions and queries the system for specific information, escalating to the team only the cases that require human judgment.
Expected result: Less repetitive volume on the team, with human support focused on the cases that generate the most value.

E-commerce and ERP integration

Online storeOrderERPUpdated inventory

Problem: Orders from the online store have to be entered manually into the management system, delaying invoicing and causing inventory mismatches.
Solution: Direct integration between the e-commerce platform and the ERP: every order automatically generates the corresponding entry and updates inventory in real time.
Expected result: Faster invoicing and inventory that always reflects actual sales, with no manual entry.

Financial process diagnosis and automation

Overdue invoiceAutomatic reminderConfirmationSystem update

Problem: Overdue invoices are collected manually, inconsistently, and with no record of who has already been notified.
Solution: An automated flow sends email and WhatsApp reminders at set intervals, logs every attempt, and updates the status as soon as payment is confirmed.
Expected result: Consistent, traceable collections that no longer depend on someone remembering to send them manually.

Does your operation face a similar challenge?

Tell us how the process works today and we'll assess which combination of services makes sense.

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