
Case study
LiveAssistente IA CubaTex
An AI assistant that knows the company's website and answers in seconds

Client
CubaTex Multiservices
Industry
Shipping, travel agency and online store
Year
2026
The project
The assistant was custom-built for CubaTex Multiservices and plugged into the company's existing website, without changing the platform or the domain.
The challenge
The website had plenty of information — shipping, products, services and procedures — but customers couldn't find it and kept asking the same questions on the team's WhatsApp.
The solution
An assistant that reads the website's content, understands the question and answers with current information, citing the page behind each fact. It lives in a movable bubble and works on mobile.
The outcome
In production since October 2026, answering the website's visitors around the clock.
What it does
Answers with sources
every answer lists the pages it used
Current information
tells current content from old promotions
Off-topic
declines politely and gets back on track
Human handoff
offers to pass the conversation to the team
Memory
remembers what was said in the conversation
Auto-update
re-reads the website when content changes
Protection
guards against misuse and data extraction
Inside
O assistente aberto sobre o site
Bolha que o usuário pode mover
Preços de produtos com as fontes
Pergunta fora do tema: volta ao assunto
Envios explicados no celular
Bolha no site móvel
Technologies
Services involved

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